Job Description

We are seeking a Customer Relationship Executive for our fast-paced and highly talented concierge team.

Responsibilities

Assist customers with bookings, payment processing, and manage inbound/outbound calls and emails. Support the concierge by addressing queries related to Qutab Golf Course. Engage with golfers at Qutab Golf Course and resolve any concerns they may face. Manage Qutab Golf Course memberships and oversee Tee sheet schedules. Handle walk-in bookings and coordinate day-to-day reservations. Demonstrate excellent presentation and communication skills in all interactions. Identify potential leads for third-party partnerships near Qutab Golf Course. Conduct first-level discussions with identified partners regarding the loyalty program.

Requirements

1-2 Year in customer service or telesales Excellent communication skills Passion for superb hospitality and customer service Good computer skills. Should have knowledge of how the concierge is set up Extraordinary organizational and multitasking skills

Work Location:

DDA Qutab Golf Course; Nearest Metro Station is Malviya Nagar

Working Days:

5 days (Tuesdays & Wednesdays will be fixed days off.)

Shift Time:

9:30 AM to 6 PM

Job Type: Full-time

Pay: ₹20,000.00 - ₹32,296.40 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Application Question(s):

Job location will be Qutab Golf Course. Are you comfortable with the location? Are you comfortable with Saturdays and Sundays being working days, with Tuesdays and Wednesdays as fixed-off days?
Education:

Bachelor's (Preferred)
Language:

English (Required)
Work Location: In person