Job Description

Job Brief:-

We seek a Female Customer Relationship Executive for our fast-paced and highly talented concierge team.

Responsibilities

Assisting customers with bookings, payment processing, and handling both inbound and outbound calls and emails. Supporting the concierge by addressing queries related to DDA Dwarka Golf Course. Engaging with golfers at DDA Dwarka Golf Course to resolve any issues they may encounter. Managing DDA Dwarka Golf Course membership and overseeing Tee sheet schedules. Handling walk-in bookings and managing day-to-day reservations at DDA Dwarka Golf Course. Demonstrating excellent presentation and communication skills throughout all interactions.

Education

Bachelor's Degree or related field.

Work Location:

DDA, Golf Course Rd, Sector 24 Dwarka, Dwarka, Delhi, 110075.

Working Days:

5 days ( Wednesdays and Thursdays will be fixed days off.)

Requirements

1-2 years in customer service or telesales Excellent communication skills Passion for superb hospitality and customer service Good computer skills. Should have knowledge of how the concierge is set up Extraordinary organizational and multitasking skills Desire to learn
Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Schedule:

Morning shift
Supplemental Pay:

Yearly bonus
Application Question(s):

Job location will be DDA, Golf Course Rd, Sector 24, Dwarka, Delhi, 110075. Are you comfortable with the location
Are you comfortable with Saturday and Sunday being working days, with Wednesdays and Thursdays as fixed off days
Are you proficient in both spoken and written English

Experience:

Customer service: 1 year (Required)
Language:

English (Required)
Work Location: In person