Job Description

We are seeking a highly skilled and customer-focused

Customer Relation Executive

to join our team. As a Customer Relation Executive, you will be responsible for building and maintaining strong relationships with our customers, resolving customer complaints, and providing exceptional customer service.

Key Responsibilities:

- Manage and maintain a portfolio of existing customers

- Build and maintain strong relationships with customers through regular communication and engagement

- Resolve customer complaints and issues in a timely and professional manner

- Provide exceptional customer service and support to customers

- Identify and pursue new business opportunities with existing customers

- Collaborate with internal teams to ensure customer needs are met

- Develop and maintain a thorough understanding of customer needs and preferences

- Analyze customer feedback and provide insights to improve customer experience

Requirements:

- Bachelor's degree in Business Administration, Marketing, or related field

- 2+ years of experience in customer relations, sales, or customer service

- Excellent communication, interpersonal, and problem-solving skills

- Strong customer service skills and ability to work in a fast-paced environment

- Ability to work independently and as part of a team

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person