Job Description

A receptionist cum educational counselor's work profile combines front desk management, including greeting visitors and handling calls, with student counseling and admission support, offering guidance on courses and facilitating the enrollment process. Key responsibilities include managing inquiries, maintaining student records, assisting with administrative tasks, and ensuring a welcoming environment while also performing sales-oriented tasks like following up on leads and converting them into admissions. Key Responsibilities

Front Desk Operations:

Serve as the initial point of contact for students, parents, and visitors, providing information and a welcoming atmosphere.

Inquiry Management:

Handle incoming calls, emails, and walk-in inquiries, responding promptly and professionally.

Student Counseling:

Provide detailed information about educational programs, fees, and admission procedures to prospective students and their families.

Admission Assistance:

Guide students through the admission process, assist with application formalities, collect fees, and manage documentation.

Record Keeping:

Maintain accurate records of student inquiries, admissions, and counseling sessions, often using a CRM or student management system.

Follow-Up and Lead Conversion:

Follow up with potential leads via phone, email, and other channels to convert them into success.
We are seeking a dedicated and skilled reception cum education counselor. The ideal candidate will be responsible for taking care of full reception area.

Qualifications:

Education:

Bachelor's degree in any field

Experience: 5 years

Proven experience as an Administrator or similar role. basic computer skill
Personal Attributes:

Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn new technologies and adapt to changing environments.
Job Type: Full-time

Pay: ₹30,000.00 - ₹80,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred)
Work Location: In person