- Generate Bills, Handle queries, complaints, and requests from customers on multiple platforms. Namely, call, message, chat(WhatsApp, CRM), email. Follow up on various complaints, feedback and suggestions and update the customer on the same. Handle Outstanding Bills Receivable process. Coordinate with the operations team for logistics and shipping details respectively. Track orders for customers and help with the delivery dates. Make calls to customers for confirmation of orders. Manage all incoming phone calls and forwarding. Forwarding all Sales Leads / Sales Orders to Dispatch / Operations team. Communicating all concerns of the customer, regarding delivery delays or quality issues or billing issues to the Sales Manager. Keep records of customer interactions, process customer accounts and file documents. Education - 12th Pass, Graduate Experience: 6 Month to 1 Year Other Skiils : MS Office, Basic knowledge of Tally Salary : 15,000 To 20,000 Per Month Day shift Job Type: Full-time Ability to commute/relocate: Adress : Padmashree Classic, Sagar Co-Operative Housing Society, Bavdhan, Pune, Maharashtra 411021. Job Types: Full-time, Regular / Permanent Salary: 915,000.00 - 920,000.00 per month Schedule:
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