Job Description

Job description

Company: Madhav Immigration Pvt. Ltd.

Location: UG 25 - 26, First Floor, Western Mall, West Janakpuri, New Delhi, Delhi 110058

Position:

Bengali Telecaller (FEMALES ONLY)

Employment Type: Full-time

About Madhav Immigration Pvt. Ltd.:

Madhav Immigration Pvt. Ltd. is a leading immigration consultancy firm dedicated to providing comprehensive immigration services to individuals and families seeking to move abroad. Our team of experts ensures a smooth and hassle-free immigration process, making many people's dreams of settling abroad a reality. For more information, please visit our website.

Job Summary:

We are seeking a motivated and enthusiastic Bengali Telecaller to join our team. The ideal candidate will have excellent Bengali communication skills, a friendly demeanor, and the ability to handle a high volume of calls. The Telecaller will be responsible for making outbound calls to potential clients, answering inbound inquiries, and providing information about our services.

Key Responsibilities:

Make outbound calls to potential clients to inform them about our immigration services.
Handle inbound calls and respond to inquiries about immigration procedures and services.
Follow up with prospective clients and schedule appointments for consultations.
Maintain accurate records of calls and client interaction.
Provide excellent customer service by addressing client concerns and resolving issues promptly.
Collaborate with the sales and marketing team to achieve company targets.
Keep updated with the latest information on immigration laws and policies.
Assist in other administrative tasks as required.

Qualifications and Skills:

High school diploma or equivalent; a bachelor's degree is preferred.
Proven experience as a tele caller or in a similar customer service role.
Excellent verbal communication skills in English and Hindi and Bengali.
Ability to handle rejection and remain persistent.
Proficiency in using CRM software and Microsoft Office Suite.
Strong organizational and multitasking abilities.
Positive attitude and strong problem-solving skills.
Ability to work independently and as part of a team.

What We Offer:

Competitive salary and performance-based incentives.
Professional development and training opportunities.
Friendly and supportive work environment.
Opportunity to grow within the company.
Health benefits and other perks.

How to Apply:

Interested candidates are invited to send their resumes and a cover letter to marketing@madhavimmigration.com with the subject line "Application for Telecaller Position." Please include details of your relevant experience and why you are interested in working with Madhav Immigration Pvt. Ltd.

Application Deadline:15-May-2025

Madhav Immigration Pvt. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Fresher

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time
Schedule:

Day shift Fixed shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person