Monitor and respond to customer feedback across multiple channels (e.g., email, social media, phone) and manage the end-to-end customer feedback process, including complaints, compliments, and other service-related input.
Regular Reporting and work closely with department head to ensure feedback is addressed in a timely and appropriate manner.
Prepare regular reports to analyze the data.
Skills
:
Fluent communication in English, Hindi, Gujarati
Active listening ability
MS Excel
Qualification B.com/ Any Non technical bachelors degree
#Transportation is provided from Vadodara
Job Type: Full-time
Pay: Up to ₹180,000.00 per year
Benefits:
Paid sick time
Work Location: In person
Speak with the employer
+91 9033301136
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