Job Description

Job Information

Department Name

Product and Technology

Date Opened

07/21/2025

Job Type

Full time

Industry

Technology

Work Experience

5+ years

Remote Job

This is a remote position.



At

First Due

, we're transforming the way Fire and EMS agencies prepare for, respond to, and recover from emergencies. Our all-in-one, cloud-based platform brings mission-critical data to the frontlines--streamlining operations, improving response times, and ultimately saving lives. With a growing customer base and increasing demand for high-availability secure systems, we're looking for a talented

FedRAMP Infrastructure Engineer

to help scale and secure the backbone of our platform and help manage our FedRAMP / IL5 environments.



As A

FedRAMP Infrastructure Engineer

, you will play a critical role in ensuring the reliability, performance, and security of our FedRAMP / IL5 authorized systems as well as performing code updates, troubleshooting, and data deployments. You will manage key aspects of our infrastructure, from Linux systems and PostgreSQL databases to cloud services and automation pipelines. This role involves close collaboration with our Development and Federal teams to support government-grade FedRAMP / IL5 Authorized Environments.

Requirements

The Role

As a FedRAMP Infrastructure Engineer, you will support the following areas:

Deployment & Federal Support

Support application deployments, updates, patching, and troubleshooting across FedRAMP / IL 5 authorized environments. Provide 24/7 support for critical infrastructure issues in FedRAMP / IL5 authorized environments.

PostgreSQL Administration

Maintain and optimize PostgreSQL databases for high availability, performance, and security in FedRAMP / IL5 Authorized environments. Implement and manage replication, backups, clustering, and disaster recovery strategies.

Linux Systems Management

Administer Debian-based servers including package management, kernel tuning, security patching, and service management Monitor system performance and identify real-time bottlenecks or resource constraints. Knowledge of Ubuntu Pro

Infrastructure Automation & Scripting

Develop Bash scripts to automate routine administrative tasks. Use

Ansible

to manage infrastructure as code across environments. Experience with Version Control Systems (Git)

Web Server & Application Infrastructure

Install, configure, and secure NGINX or other web servers. Manage and configure additional services including REDIS, Postfix, NFS, Supervisor etc. Manage SSL/TLS, and load balancing setups.

Cloud Infrastructure (AWS/GCP)

Design and maintain scalable, cost-effective cloud architectures using AWS (EC2, RDS, IAM, VPC, S3) or GCP.

Monitoring & Troubleshooting

Set up infrastructure and performance monitoring tools.


Diagnose and resolve complex system and network issues.

Skills, Experience, and Qualifications

The ideal candidate will have:





7+ years of experience in Linux system administration (preferably Debian-based systems).


DoD Active Clearance - Minimum Secret Level and DoD 8570 IAT LII or 8140


Experience working in or supporting FedRAMP High or DoD IL5 environments.


Strong Bash scripting and automation skills.


Proficiency with configuration management tools like Ansible.


Deep experience with PostgreSQL performance tuning, replication, and recovery.


Cloud infrastructure experience with AWS and/or GCP, including infrastructure-as-code.


Experience with deploying and securing web applications using NGINX.


Familiarity with monitoring tools and methodologies (e.g., Prometheus, Grafana, ELK, etc.).


Proven ability to troubleshoot performance, latency, and availability issues across a distributed stack.


Knowledge of server hardening, secure configurations, and compliance best practices.


Bachelor's degree in Computer Science, Computer Engineering, or a related field.


Familiarity with secure cloud architectures and zero-trust principles.




We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply.

Benefits

All

applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media Inc. participates in E-Verify.

Physical Demands and Work Environment

This role is fully remote with minimal travel expectations at this time.

Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Working at First Due

First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of California, Colorado, New Jersey, New York, or Washington, please reach out to

people@firstdue.com

for a reasonable estimate of annual base compensation and any eligible incentive compensation.

The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

About First Due

First Due is re-imagining Fire and EMS by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation.





Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.





When you apply for a role at Locality Media, Inc. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally.Please review our candidate privacy notice here.







First Due is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.