Job Description

Job Summary:

The Food & Beverage Supervisor is responsible for overseeing the daily operations of the F&B outlets, ensuring excellent customer service, staff efficiency, hygiene standards, and compliance with all operational procedures. The role supports the F&B Manager in leading a team to deliver high-quality dining experiences in line with company standards.

Key Responsibilities:

Supervise and coordinate daily F&B operations (restaurant, bar, room service, etc.). Ensure prompt, efficient, and courteous service to guests at all times. Monitor and guide staff performance, ensuring training, discipline, and motivation. Oversee table settings, cleanliness, food presentation, and overall guest satisfaction. Handle guest complaints and resolve issues professionally and promptly. Monitor inventory levels and coordinate with the kitchen and procurement teams for restocking. Maintain compliance with health and safety, food hygiene, and quality standards. Support cost control, waste reduction, and efficient resource use in operations. Assist in creating staff schedules and assigning duties based on business levels. Maintain strong communication between kitchen and service teams.

Qualifications and Skills:

Education:

Diploma or degree in Hotel Management, Hospitality, or related field.

Experience:

2-4 years of experience in F&B operations, with at least 1 year in a supervisory role.

Skills:

Strong leadership and interpersonal skills. Excellent communication and guest-handling abilities. Good knowledge of food and beverage operations, including menu items, wines, and service techniques. Proficient in using POS systems and Microsoft Office. Ability to multitask and work in a fast-paced environment.
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person