Supervise daily F&B operations, including staff management, service standards, and guest satisfaction.
Lead and motivate F&B team members during shifts to deliver prompt, courteous service.
Assist in training new staff and monitoring ongoing performance.
Ensure cleanliness, hygiene, and proper setup of dining and service areas.
Monitor inventory levels and assist with ordering and stock control.
Handle guest complaints or special requests with professionalism and prompt resolution.
Coordinate with kitchen staff to ensure accurate and timely food delivery.
Enforce compliance with health and safety regulations, hotel standards, and SOPs.
Support scheduling, timekeeping, and team organization as directed by management.
Report maintenance, service, or safety issues to relevant departments.
Qualifications:
Diploma/Degree in Hospitality is a plus.
Minimum 1-3 years of experience in food & beverage service; prior supervisory experience preferred.
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities.
Good knowledge of food and beverage products, service techniques, and industry trends.
Familiar with inventory tools, and basic MS Office.
Ability to work under pressure in a fast-paced environment.
Flexible with shifts, including weekends and holidays.
Job Type: Full-time
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
* Weekend availability
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