Job Description

Operations Management

Supervise daily F&B operations in the restaurant, room service, and banquet (if applicable) Ensure all outlets are clean, well-stocked, and ready for service Monitor staff attendance, grooming, and discipline Coordinate with the kitchen team for timely food preparation and delivery Check table setups, buffet arrangements, and bar readiness

Team Supervision & Training

Lead and motivate service staff (waiters, stewards, captains) Assign duties and schedule shifts Train new staff on service standards, menu knowledge, and safety protocols Conduct daily briefings to communicate menu changes, guest expectations, or special events

Guest Service & Satisfaction

Greet and interact with guests to ensure excellent service Handle guest complaints promptly and professionally Monitor service flow and solve issues proactively Ensure personalized service for VIP or repeat guests

Sales & Reporting

Promote upselling of food and beverages Monitor sales performance of the outlet Assist in preparing daily sales reports and handovers Report any maintenance or inventory issues to the F&B Manager

Compliance & Hygiene

Ensure staff follow hygiene, safety, and sanitation standards (FSSAI/ISO if applicable) Adhere to fire, safety, and health regulations Conduct routine checks for temperature control, food storage, and cleanliness

Coordination & Communication

Work closely with kitchen, housekeeping, and front office for guest needs Support banquet operations for events, weddings, or conferences Handle vendor deliveries related to F&B supplies (if needed)
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?19,000.00 per month

Work Location: In person