Job Description

Job Title: F&B Service AssociateDepartment: Food & BeverageReports To: F&B Supervisor / Restaurant ManagerJob Summary

The F&B Service Associate is responsible for providing courteous, professional, and efficient food and beverage service to hotel guests. The role ensures a high standard of service, guest satisfaction, and adherence to hotel policies and hygiene standards.

Key Responsibilities

Welcome and seat guests in a friendly and professional manner Present menus, explain menu items, and provide recommendations Take accurate food and beverage orders and relay them to the kitchen/bar Serve food and beverages promptly according to service standards Ensure tables and service areas are clean, properly set, and well maintained Handle guest requests, inquiries, and complaints politely and efficiently Clear tables and reset them for the next service Process guest bills and handle payments accurately Follow hotel service procedures, hygiene, and safety standards Assist with setup and service for banquets, events, and room service when required Work closely with kitchen and bar staff to ensure smooth operations
Qualifications & Skills

High school diploma or equivalent; hospitality training is an advantage Previous experience in hotel or restaurant service preferred Good communication and interpersonal skills Customer-focused with a positive attitude Ability to work in shifts, including weekends and holidays Basic knowledge of food & beverage service and hygiene standards
Personal Attributes

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person