Job Description

We are looking for a professional and customer-oriented F&B Service Steward to join our hospitality team. As the face of our dining outlets, you will be responsible for providing a top-notch guest experience, from a warm welcome to the efficient service of food and beverages. The ideal candidate is a proactive team player who thrives in a fast-paced environment and maintains high standards of hygiene and professionalism.

Key Responsibilities

Guest Service: Greet and seat guests warmly, present menus, and provide detailed information on daily specials or dietary options.

Order Management: Accurately take food and beverage orders and process them through the Point of Sale (POS) system.

Service Delivery: Serve food and drinks promptly according to hotel service standards and standard operating procedures (SOPs).

Dining Area Maintenance: Set up tables with clean linens, cutlery, and glassware. Clear and sanitize tables immediately after use to ensure a high turnover rate.

Sidework & Preparation: Complete mise en place tasks, including polishing silverware, refilling condiments, and stocking service stations.

Compliance: Adhere strictly to all health, safety, and sanitation protocols, including proper food handling and personal grooming standards.

Problem Resolution: Address guest concerns or complaints with a positive attitude, escalating to management when necessary.

Required Skills & Qualifications

Education: High school diploma or equivalent; a diploma in Hospitality or Hotel Management is a plus.

Experience: Previous experience in a steward or waiter role within a hotel or restaurant setting is preferred.

Communication: Strong verbal communication skills in [Insert Language, e.g., English].

Physical Stamina: Ability to stand and walk for extended periods and lift heavy trays or objects (up to 30-50 lbs).

Flexibility: Willingness to work various shifts, including early mornings, late nights, weekends, and holidays.

Technical Skills: Basic knowledge of POS systems and food safety regulations.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person