Job Description

Job Purpose:

The Food & Beverage Manager is responsible for planning, organizing, and supervising all food and beverage service operations to ensure high-quality service, customer satisfaction, and profitability while maintaining hygiene, safety, and service standards.

Key Responsibilities:

1. Service Operations

Oversee daily food and beverage service in restaurants, bars, banquets, and room service Ensure smooth coordination between service staff and kitchen staff Maintain service quality and standard operating procedures (SOPs)
2. Staff Management

Recruit, train, schedule, and supervise service staff Conduct performance evaluations and provide feedback Ensure staff grooming, discipline, and professional behavior
3. Guest Satisfaction

Handle guest complaints and special requests professionally Ensure excellent guest experience and service recovery when needed Build positive relationships with regular and VIP guests
4. Financial Control

Control service-related costs and minimize wastage Monitor sales performance and prepare revenue reports Assist in budgeting, pricing, and cost control strategies
5. Hygiene & Safety

Ensure compliance with food safety, hygiene, and sanitation standards Enforce health and safety regulations in all service areas Conduct regular inspections of service outlets
6. Inventory & Equipment

Monitor service equipment, glassware, and linen usage Coordinate inventory control with stores and purchasing Ensure proper maintenance of service areas and equipment
7. Coordination & Planning

Coordinate banquets, events, and special functions Work closely with marketing for promotions and special offers Attend departmental meetings and contribute to operational planning
Skills & Qualifications:

Degree or diploma in Hotel Management or Hospitality Strong leadership and communication skills Knowledge of food, beverages, wines, and service styles Ability to work under pressure and manage multiple outlets Good financial and organizational skills
Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

Cell phone reimbursement Food provided Life insurance
Work Location: In person