Job Description

In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up Supervise cash handling and banking procedures Prepare daily banking and cash flow reports Establish and instruct staff in cash security procedures Deal with irregular payments Supervise the maintenance of service equipment Monitor standards of guest facilities and services Control stock and monitor security procedures Assist with menu and wine list creation Supervise functions Supervise outlet service Works with Superior on manpower planning and management needs Works with Superior in the preparation and management of the Department's budget

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