Job Description

Job Summary:

The F&B Captain is responsible for supervising and coordinating the activities of the restaurant staff to ensure efficient and courteous service to guests. The role includes maintaining service standards, managing the team during shifts, and ensuring guest satisfaction at all times.

Key Responsibilities:

Supervise daily operations of the restaurant or dining area. Ensure all guests receive prompt and professional service. Brief the team before each shift on specials, promotions, and menu updates. Handle guest complaints and feedback professionally. Coordinate between the kitchen and service staff for smooth operations. Ensure cleanliness, hygiene, and proper table setup as per company standards. Train and guide junior staff members on service etiquette and procedures. Maintain records of daily sales, inventory, and staff attendance. Assist in billing, cash handling, and closing duties. Ensure compliance with food safety and health regulations.

Requirements:

Diploma/Degree in Hotel Management or relevant field preferred. Minimum 2 years of experience as a Captain or Senior Steward in a reputed restaurant or hotel. Strong communication and leadership skills. Excellent guest service and problem-solving abilities. Flexible to work in shifts, weekends, and holidays. Knowledge of POS systems and billing procedures is an added advantage.
Job Types: Full-time, Permanent

Pay: Up to ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person