Job Description

To overseeing and managing all aspects of the food and beverage operations within the hotel. This includes ensuring smooth service, maintaining quality standards, managing staff, handling guest feedback, and controlling costs. They play a crucial role in guest satisfaction and the profitability of the food and beverage department. Key Responsibilities:

Supervising Operations:

Overseeing daily operations of restaurants, bars, and other food and beverage outlets within the hotel.

Staff Management:

Managing, training, and scheduling staff, including waitstaff, bartenders, and kitchen staff.

Quality Control:

Ensuring that all food and beverages meet the established quality standards and maintain consistency across all outlets.

Guest Satisfaction:

Addressing guest complaints and feedback promptly and effectively, ensuring a positive dining experience.

Menu Planning and Execution:

Collaborating with the kitchen team to develop menus and ensuring efficient service delivery.

Inventory and Cost Management:

Monitoring inventory levels, ordering supplies, and managing costs to stay within budget.

Compliance:

Ensuring that all operations comply with health, safety, and sanitation regulations.

Financial Performance:

Analyzing financial data and identifying areas for cost reduction and operational improvement.
Skills Required:

Leadership and Management:

The ability to lead, motivate, and manage a diverse team.

Communication:

Strong verbal and written communication skills for interacting with staff, guests, and other departments.

Customer Service:

Excellent skills in delivering exceptional guest experiences and handling feedback.

Organizational Skills:

Proficiency in managing budgets, schedules, and inventory.

Problem-Solving:

The ability to identify and resolve issues effectively.

Knowledge of F&B Operations:

Familiarity with all aspects of food and beverage service, including menu planning, food preparation, and beverage service.

Knowledge of Health and Safety Regulations:

Understanding and ensuring compliance with relevant regulations.
Job Type: Full-time

Benefits:

Provident Fund
Experience:

total work: 5 years (Preferred)
Work Location: In person