As an F&B Captain, you will oversee the day-to-day operations of our food and beverage services. Your role involves managing staff, ensuring high service standards, coordinating with kitchen staff, addressing guest concerns, and contributing to seamless operations to enhance customer satisfaction.
Responsibilities
Supervise and coordinate activities of dining room personnel
Ensure consistent high-level service and customer satisfaction
Manage staff schedules and handle operational logistics
Liaise between the kitchen and service areas to ensure smooth operations
Address and resolve guest complaints and concerns promptly
Maintain inventory and report needs for supplies and equipment
Train new employees and conduct regular staff meetings
Implement and monitor health and safety protocols
Job Types: Full-time, Permanent, Fresher
Benefits:
Food provided
Schedule:
Rotational shift
Supplemental Pay:
Yearly bonus
Education:
Diploma (Preferred)
Experience:
F&B service: 3 years (Required)
Language:
* Hindi, English (Required)
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