F&b Captain

Year    KL, IN, India

Job Description

The F&B Captain is responsible for supervising and coordinating the activities of the service staff to ensure guests receive efficient, courteous, and professional service. The Captain plays a key role in maintaining high standards of food and beverage service and guest satisfaction.

Key Responsibilities:



Guest Service

Greet guests courteously and ensure excellent service throughout their dining experience. Handle guest complaints and feedback professionally and promptly. Ensure all guests are satisfied with food, beverages, and overall service.

Team Supervision

Supervise and guide waiters, runners, and other service staff during service hours. Assign tables and duties to the service team. Ensure staff adhere to grooming, hygiene, and service standards.

Service Operations

Coordinate between kitchen and service areas for smooth food service. Check table setup, cleanliness, and presentation before service. Take and confirm food and beverage orders accurately. Ensure correct billing and payment handling.

Training and Development

Train new service staff on service techniques, menu knowledge, and guest interaction. Conduct briefings before each shift to communicate special items, promotions, or events.

Inventory and Control

Ensure sufficient stock of service materials (cutlery, crockery, glassware, etc.). Report shortages, breakages, and maintenance issues to the manager. Assist in monthly inventory and stock checks.

Compliance

Follow all safety, hygiene, and sanitation guidelines. Ensure compliance with company policies and F&B regulations.

Qualifications & Skills:



Diploma or Degree in Hotel Management / Hospitality preferred. Minimum 2-3 years of experience in F&B service, with at least 1 year in a supervisory role. Strong communication and interpersonal skills. Good leadership and team coordination abilities. Knowledge of food & beverage service techniques and POS systems. Pleasant personality with attention to detail.
Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Flexible schedule Food provided Health insurance Paid sick time Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4470227
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year