Job Description

ob Summary

The F&B Associate at Akoya Hotels is responsible for providing exceptional dining experiences to guests by delivering high-quality food and beverage service. This role involves taking orders, serving food and drinks, maintaining cleanliness, and ensuring guest satisfaction in a professional and efficient manner. The ideal candidate will be a team player with excellent communication skills and a passion for hospitality.

Key Responsibilities

Guest Service:

Warmly greet guests and present menus. Accurately take food and beverage orders, offering suggestions and answering questions about menu items, ingredients, and daily specials. Serve food and beverages promptly and courteously, ensuring correct presentation and temperature. Anticipate guest needs and respond to requests and complaints in a professional and timely manner. Process guest checks and handle payments accurately.

Operational Duties:

Set up and clear tables, ensuring proper table settings and cleanliness. Maintain cleanliness and organization of dining areas, service stations, and equipment. Assist with inventory management and stocking of F&B supplies. Adhere to all food safety and hygiene regulations. Collaborate with kitchen staff to ensure smooth service flow. Handle any special events or banquets as required.

Teamwork & Communication:

Work effectively with other F&B team members, kitchen staff, and other hotel departments. Communicate guest feedback, concerns, and special requests to the F&B Manager or relevant personnel. Participate in pre-shift briefings and training sessions.

Adherence to Standards:

Uphold Akoya Hotels' service standards and brand guidelines. Maintain a professional appearance and demeanor at all times. Comply with all hotel policies and procedures.
Job Type: Full-time

Pay: ?11,334.12 - ?25,238.93 per month

Schedule:

Weekend availability
Work Location: In person