Job Description

Always welcome and attend guests promptly in a warm and friendly manner with greetings with "

Namaskar

"!!.

Ensure guest are serviced within specified time.

Co-ordinate the setup and cleanliness of the dining area in accordance with brand and hygiene standards before, during, and after service.

Greets guests courteously, escorts them to their tables, and presents menus with confidence and a welcoming demeanor.

Takes accurate food and beverage orders and inputs them into the POS system while paying attention to dietary restrictions and guest preferences.

Serves food and beverages professionally, ensuring correct order delivery, presentation, and portioning as per brand standards.

Checks back with guests during service to ensure satisfaction and promptly responds to additional requests or concerns.

Maintains proper table settings, ensures side stations are stocked, and ensures readiness for the next guests at all times.

Collaborates with the kitchen and bar teams to ensure timely and accurate service for all food and beverage orders.

Follows sequence of service, SOPs, and grooming standards to deliver a consistent and high-quality dining experience.

Upsells menu items, daily specials, and promotional offerings to enhance guest experience and maximize revenue.

Assists in the setup and service of banquet events or room service orders as required by the F&B department.

Handles billing procedures accurately, presents checks to guests, and processes payments following hotel protocols.

Ensures all service areas and equipment are cleaned, sanitized, and maintained at the end of each shift.

Reports guest feedback, complaints, or incidents to the supervisor or manager to ensure quick resolution and guest recovery.

Attends daily briefings and training sessions to stay informed about menu updates, promotions, and guest preferences.

Supports colleagues during peak service periods, contributes to a team-oriented environment, and maintains a positive attitude under pressure.

Follows all safety, hygiene, and food handling standards as per hotel policy and local regulations.

Maintains a professional appearance, punctuality, and respectful communication with guests and team members at all times.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule Food provided Health insurance Paid time off Provident Fund
Work Location: In person