Job Description

We are seeking a professional and energetic Food & Beverage (F&B) Associate to join our team. As an F&B Associate, you will provide exceptional service to our guests, ensuring they experience the highest level of hospitality. You will play a key role in the smooth operation of the restaurant, bar, or other dining venues within the hotel, contributing to an unforgettable guest experience.

Key Responsibilities:

Guest Service:

Deliver personalized and attentive service to guests, ensuring their dining experience is exceptional from start to finish.

Food & Beverage Service:

Take orders, serve food and drinks, and ensure guests receive their orders in a timely and professional manner.

Menu Knowledge:

Maintain in-depth knowledge of menu items, daily specials, and wine pairings to provide informed recommendations to guests.

Table Maintenance:

Ensure tables are set according to hotel standards, maintaining cleanliness and organization throughout service.

Team Collaboration:

Work closely with the kitchen, bar, and front-of-house teams to ensure smooth service and guest satisfaction.

Health & Safety Standards:

Follow all food safety protocols and hygiene standards. Ensure the restaurant and dining areas are maintained to the highest cleanliness standards.

Up-selling & Promotions:

Proactively suggest food and drink items, special offers, or upgrades to enhance the guest experience and contribute to the hotel's revenue.

Guest Feedback:

Collect and respond to guest feedback, addressing any concerns or special requests promptly to ensure guest satisfaction.
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?17,000.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Food provided Health insurance Provident Fund
Schedule:

Rotational shift
Work Location: In person