Job Description

Customer Experience & Bridal Styling

Provide

one-on-one bridal consultations

to understand wedding functions, preferences, budget, and timelines. Guide brides in selecting

bridal lehengas, sarees, gowns, trousseau, and accessories

. Suggest styling options including dupatta draping, blouse designs, and jewellery coordination. Build emotional connect and trust with brides and families for long-term relationship building.
Sales & Revenue

Achieve

monthly sales targets

for bridal wear and add-on sales. Upsell and cross-sell products such as jewellery, dupattas, veils, and customization services. Handle high-value transactions professionally and confidently. Convert walk-in bridal inquiries into confirmed orders.
Order Management & Coordination

Record accurate measurements and customization requirements. Coordinate with

design, tailoring, and production teams

for fittings and alterations. Track order status, trial schedules, and delivery timelines. Ensure timely delivery and flawless handover of bridal outfits.
Store Operations

Maintain presentation of bridal displays, mannequins, and trial rooms. Ensure bridal inventory is handled carefully and stored properly. Update customer data, bridal appointments, and follow-ups in records/CRM. Support store events, trunk shows, exhibitions, and bridal promotions.
Customer Follow-Up & Relationship Management

Follow up with brides for trials, feedback, and final fittings. Handle customer queries, concerns, and post-sale service professionally. Encourage repeat visits, referrals, and positive brand word-of-mouth.
Required Skills & Qualifications

4- 10 years of experience in

bridal wear / ethnic wear / luxury retail sales

. Strong understanding of

Indian bridal fashion, wedding functions, and trends

. Excellent communication, persuasion, and interpersonal skills. Ability to handle emotional, high-expectation bridal clients with patience. Sales-driven mindset with attention to detail. Presentable personality with a keen sense of styling and aesthetics.
Job Type: Full-time

Pay: ₹35,000.00 - ₹90,000.00 per month

Work Location: In person