Transition experience with 10 years & above ? Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes. ? Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines ? Drives the technology implementation & end to end transition solution ? Tracks and monitor onboarding of required resources and their related KT/ training ? Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders ? Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality) ? Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met ? Ensures completion of transition tollgate documents and related artefacts with support from Delivery ? Sets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance ? Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase ? Overall responsible for the seamless transition of the program
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