Urgent Hiring For Hindi Coll Center 9643281767
Job Description
COLL HR SAWIKA9953611851
Hiring for Call Center Executive Voice Customer Service Voice Process & Technical Support Executivea customer care executive, you would be the first point of contact for our customers. You will provide timely and efficient solutions for the queries that come to you.
Responsibilities and Duties
Responsibilities: -
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
- Recommend improvements in verification, order processes, and procedures in order to prevent future problems
- Resolve customers' order or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
- Refer unresolved customer grievances to designated departments for further investigation
Answer questions about products or the company
Conversion of leads into sales
Generating sales leads that develop into new customers
Educate the customer about the product
Share the proper detail of the product to customer.
Using process knowledge in replying to customers
Skills Required
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Job Detail
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Job IdJD483101
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IndustryBPO/ITES
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Total Positions1
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Job Type:Part Time
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Salary:25000-30000
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Employment StatusPermanent
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Job Locationdelhi, India
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EducationAny Graduate
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Experience0 - 1 Year
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Apply ByFeb 17, 2020
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Job Posting DateNov 19, 2019