Job Description

About the Role

We are seeking a proactive and highly organised

Factory Operations & Sales Coordinator

to support the smooth day-to-day running of our factory and sales operations. This is a varied, hands-on role ideal for someone who enjoys wearing multiple hats and working closely with production, customers, and management.

You'll play a key role in coordinating factory operations, handling administrative tasks, and supporting sales processes to ensure orders are delivered accurately and on time.

Key Responsibilities

Factory Operations

Coordinate daily factory schedules and job orders Liaise with production staff to ensure workflow runs smoothly Monitor stock levels, materials, and supplies Assist with quality checks and production documentation Maintain accurate records relating to production and inventory

Sales & Customer Support

Process customer orders from enquiry through to delivery Prepare quotes, invoices, and sales documentation Act as a key point of contact for customers via phone and email Coordinate delivery timelines with factory and logistics teams Support sales reporting and follow-ups

Administration

General office administration and data entry Maintain filing systems and operational records Assist with purchasing and supplier coordination Support management with reporting and ad-hoc tasks
Qualifications & Experience

Bachelor's degree in any discipline

3-5 years' relevant experience

in operations, administration, sales coordination, manufacturing, or a similar role Experience working in a factory or production environment is highly regarded
Skills & Attributes

Strong organisational and time-management skills Confident communicator with a customer-focused mindset High attention to detail and problem-solving ability Comfortable working in a fast-paced, hands-on environment Proficient in Microsoft Office (Excel, Word, Outlook) Ability to work independently and as part of a small team
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Flexible schedule Food provided Internet reimbursement
Work Location: In person