Job Description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.


Security Officer (Physical Security Operations)


Experience: 8-10 Years

Role Purpose

The Security Officer is responsible for managing end-to-end physical security operations, including day-to-day security activities, manpower deployment, creation and implementation of SOPs, vendor coordination, monthly billing validation, and management of security automation systems. The role requires strong operational control, process orientation, and coordination with internal and external stakeholders.

Key Responsibilities

1. Physical Security Operations


Manage day-to-day physical security operations across assigned sites/facilities. Ensure protection of employees, visitors, assets, and infrastructure. Oversee access control, perimeter security, surveillance, and patrolling activities. Conduct routine inspections, audits, and compliance checks.
2. Manpower Management & Deployment


Plan, deploy, and supervise security manpower as per operational and risk requirements. Prepare duty rosters, shift schedules, relievers, and leave planning. Monitor guard performance, discipline, and adherence to SOPs. Address issues related to absenteeism, misconduct, and operational gaps.
3. SOP Development & Compliance


Create, implement, and periodically review security SOPs and post orders, including: Visitor management Material movement (inward/outward) Access control procedures Emergency response and incident handling Ensure SOP compliance through training, audits, and mock drills. Maintain documentation for audits and management review.
4. Security Automation & Systems


Manage and monitor security automation systems such as: CCTV and Video Management Systems (VMS) Access Control Systems (ACS) Alarm and intrusion detection systems Coordinate with vendors for installation, maintenance, and troubleshooting. Ensure system uptime, reporting, and basic first-level issue resolution.
5. Vendor Management & Monthly Billing


Coordinate with security service providers and related vendors. Validate monthly security bills, attendance sheets, OT claims, and deployment strength. Ensure billing accuracy as per contract, SLA, and approved manpower. Highlight discrepancies and follow up for corrective action.
6. Incident Management & Reporting


Respond to security incidents, breaches, thefts, and emergencies. Conduct preliminary investigations and prepare incident reports with root-cause analysis. Recommend corrective and preventive measures. Liaise with local authorities and emergency services when required.
7. Reporting & MIS


Prepare daily, weekly, and monthly security reports and MIS. Track incidents, manpower, audits, automation uptime, and billing data. Present observations and improvement plans to management.
Key Skills & Competencies


Strong knowledge of physical security operations Experience in manpower management and deployment SOP drafting and process implementation skills Working knowledge of CCTV, ACS, VMS, and security automation Vendor coordination and billing validation experience Good communication, leadership, and reporting skills Proficiency in MS Word, Excel, and basic reporting tools
Qualification


Graduate in any discipline (preferred) Defense, paramilitary, or professional security background is an advantage Relevant security or safety certifications are an added advantage Experience Requirement Minimum 8-10 years of relevant experience in physical security operations Experience in corporate offices, factories, pharma, IT parks, or large facilities preferred Exposure to multi-site operations and security automation is highly desirable
Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.