Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Experienced Facility Manager to oversee the day-to-day operations of client facilities, ensuring optimal building performance, end user satisfaction, and cost-effective service delivery. This role requires a strategic thinker who can manage multiple stakeholders while maintaining the highest standards of facility operations.

Key Responsibilities

Operations Management

Oversee daily facility operations including soft services, HVAC, electrical, plumbing, and building automation systems

Coordinate preventive and corrective maintenance programs

Manage vendor relationships and service contracts

Ensure compliance with safety, environmental, and regulatory requirements

Monitor building performance metrics and implement improvement initiatives

Financial Management

Develop and manage facility budgets and operating expenses

Track and report on key performance indicators (KPIs)

Identify cost optimization opportunities while maintaining service quality

Process invoices and manage purchase orders within approved limits

Ensure PO process as per JLL guidelines

Ensure invoices are raised to clients in a timely manner

Track AP/AR

Client Relations

Serve as primary point of contact for tenant requests and concerns

Coordinate space planning and move management activities

Conduct regular client satisfaction surveys and address feedback

Facilitate communication between client, building management, JLL teams and vendors

Strategic Planning

Develop and implement facility management best practices

Support sustainability initiatives and energy efficiency programs

Participate in capital planning and major project coordination

Contribute to business development and client retention efforts

Required Qualifications

Education & Experience

Bachelor's degree in Facility Management, hotel management, Engineering, Business Administration, or related field

8-10 years of facility management experience, preferably in commercial real estate

Experience with computerized maintenance management systems (CMMS)

Technical Skills

Strong understanding of soft services and building systems

Proficiency in Microsoft Office Suite and facility management software

Knowledge of building codes, safety regulations, and environmental compliance

Project management capabilities

Core Competencies

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Leadership and team management experience

Customer service orientation

Ability to work in fast-paced, multi-client environment

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.