Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Key Responsibilities

Develop and implement property management strategies aligned with client objectives

Oversee property operations including maintenance, security, and vendor management

Prepare and manage annual operating budgets and capital expenditure plans

Conduct regular property inspections and implement preventative maintenance programs

Ensure compliance with building codes, regulations, and safety standards

Coordinate projects and property renovations

Prepare detailed property performance reports for clients and senior management

Implement sustainability initiatives to improve energy efficiency and reduce operating costs

Respond to emergency situations and develop contingency plans



Detailed Responsibilities

Property Operations Management

Develop comprehensive property management plans with clear objectives, strategies, and performance metrics

Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.

Conduct weekly property inspections to identify maintenance issues and ensure compliance with quality standards

Ensuring the cleanliness and hygiene of all areas, including offices, common areas, restrooms, cafeteria, meeting rooms etc.

Managing and maintaining high standards for various soft services including housekeeping, cleaning, waste management, pest control. reception management, canteen operations, event management , parking etc.

Oversee all maintenance activities, including preventive maintenance programs and emergency repairs

Manage security protocols and systems to ensure tenant and property safety

Coordinate janitorial services and maintain cleanliness standards throughout common areas

Implement seasonal maintenance procedures (Monsoon preparedness etc.)

Ensure all building systems (mechanical, electrical, plumbing, fire/life safety) operate efficiently

Maintain accurate property records including drawings, warranties, permits, and certificates

To establish engineering & operational procedures & roll out the same for site staff

To establish contacts with local authorities for facility related issues and for all statutory related compliance at all times.

To review the maintenance/service practices of M&E contractors to deliver quality work practices as per SLA

To plan & ensure smooth operations of all mechanical, electrical, plumbing & civil works pertaining to the facility

Ensure all technology tools at the site are working fine. Support introduction of new tools and ensure the team is trained to use the new tools.

Periodically inspection of log books, history card, checklist, escalation charts, & PPM schedules etc. for a better management of engineering systems

To ensure an up-time of 100% and set up the practices to deliver seamless service.

To ensure all statutory documents & licenses are updated like Fire, Lift, DG form, Pollution Control, Etc. related to M&E operations.

To implement energy management program to reduce the cost on utilities.

To plan, implement & adhere to 52 weeks annual M&E maintenance schedule. Coordinate with FM /business OEM for fixing the dates for the shutdown.

To participate during emergency evacuation procedure and manage health & safety issues.

All EHS policies and protocols to be given top priority. Follow "No Safety No Work "



Financial Management

To ensure proper planning & managing of the CAPEX & OPEX budgets for engineering & operational expenses

Monitor and analyse monthly financial performance against budgets

Review and approve all property-related invoices within established authority limits

Prepare variance reports with detailed explanations for financial deviations

Identify cost-saving opportunities without compromising service quality

To ensure proper planning of critical spares for all installations as per manufacturer recommendation and inventory control.

Ensure all critical systems in the building to have AMCs in place.

To coordinate with JLL finance on monthly accruals update & invoice processing

Keep a close track of utility bills and take steps to reduce energy, water consumption YoY



Relationship Management with Agencies / Stakeholders

Develop and maintain strong relationships with Agency SPOCs at all levels

Respond to Agencies requests within JLL's established service level agreements

Issue timely and clear communications to agencies regarding building operations



Vendor Management

Select qualified service providers through competitive bidding processes

Negotiate service contracts to optimize quality and cost-effectiveness

Conduct quarterly vendor performance reviews if needed .

Ensure compliance with JLL's vendor management protocols and ethical guidelines

Process vendor payments according to contract terms



Sustainability Initiatives

Implement energy-efficiency measures to reduce property consumption

Execute waste reduction and recycling programs

Support JLL's corporate sustainability objectives at the property level

Communicate sustainability achievements to JLL , clients, stakeholders



Compliance & Risk Management

Ensure property compliance with local & state regulations

Maintain all necessary permits and certificates of occupancy

Coordinate required inspections of life safety systems, elevators, and other regulated equipment

Implement risk management protocols to minimize liability

Maintain proper insurance coverage for property operations in alignment with client

Document and address all incidents according to established procedures

Ensure compliance with JLL's corporate policies and procedures



Team Leadership

Manage onsite JLL Supervise on-site FM team including assistant managers and executives (soft and tech)

Provide clear direction and performance expectations to team members

Conduct regular performance reviews and develop improvement plans when needed

Identify training opportunities to enhance team capabilities

Foster a collaborative and service-oriented culture

Ensure proper staffing levels to meet property / facility needs



Required Qualifications

Degree in Electrical/Mechanical, with min 10 years of work experience in Property / Facility Industry /Real Estate Industry. Candidates with Commercial building management experience will be preferred.

Proven track record managing at least 200,000 square feet of commercial space

Strong financial acumen with budget responsibility of the entire property

Excellent communication and client relationship skills

Knowledge of building automation systems and energy management technology

Experience with capital improvement project management

Experience of managing FM services of independent standalone building

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.