Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Job Summary

The Facilities Manager will (lead a team to) manage the day-to-day client activities for the assigned property/facility and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk. Oversees all building systems including fire/life safety, plumbing, HVAC and electrical issues. Compiles and prepares reports for upper management's review and use.



Job Responsibilities

People Management

Demonstrate and ensure to instill a culture in the team valuing the Customer Manage and coach team Develop and sustain a high-quality well motivated team Ensure high staff morale, trust and work ethics Build and maintain an environment that supports teamwork, co-operation and performance

excellence within team

Mentor and enable Training & Development of team members

Client/Stakeholder Management

Proactively engage stakeholders to ensure that on site client's expectations are met Build and develop effective client / stakeholder relationships across multiple levels of the

organization

On-site key point of contact for Facilities in the client's premises

Procurement & Vendor Management

Ensure vendors are well-managed, delivering services on time and within budget Ensure that vendor procurement processes comply with agreed client procurement guidelines

Contracts Management

Plan and manage all contracts to ensure that they are professionally delivered at the right costs Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed Ensure contracts are continually assessed to deliver best value to the client

Finance Management

Actively work to ensure that the site's financial operations are meeting or exceeding targets

and control requirements

Ensure financial processes are followed at all times

Health & Safety Management

Ensure the provision of a safe working environment Ensure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

Recommend continuous quality improvement practices and implement Industry Best Practice operations Implement building procedures and performance measures and ensure they are always maintained Ensure all Critical Environment (CEM) requirements are met Review existing operations regularly to reduce costs and improve operational standards 24/7 emergency call support and site attendance is required

Risk Management

Ensure a property risk management program including audits is implemented and maintained Ensure disaster recovering and business continuity plans are implemented and maintained Ensure escalation procedures and incident reporting procedures are implemented and in place Achieve Key Performance Indicators and Service Level Agreement targets

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.