Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
A Human Experience Executive will oversee building's operations, maintenance, and support services to ensure it's safe, functional, and efficient for its users focuses on a positive work environment that enhances guest satisfaction. Key responsibilities include managing the team and the client, developing training programs, overseeing employee relations, and ensuring compliance with labor laws overseeing vendors and contractors, managing budgets and finances, and coordinating essential services.
Candidate Preference: Should possess minimum 2 to 3 years of Hotel Experience
Key responsibilities
Guest experiences management and enhancement initiatives
Staff training and development in customer service excellence
Employee engagement and retention
Quality assurance and feedback management systems
Cross-departmental collaboration requirements
Quality Performance metrics and KPI management
Team Player
Communication and presentation skills
Technology proficiency
Understanding of Accounts / MIS / Administrative
Required skills and qualifications
Strong interpersonal and communication skills
Leadership and team management
Excellent problem-solving and conflict-resolution skills
Organisational skills and the ability to multitask
Preferred Qualifications
Include:
- Graduate in any field (preferably Hotel Management)
- Nice-to-have skills or certifications
- Industry-specific knowledge & experience
- Advanced degrees or professional development
Location:
On-site -Coimbatore, TN
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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