Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



TITLE

Facility Executive -Soft Services



BUSINESS UNIT

Work Dynamics



LOCATIONBangalore



REPORTING TOFacility Manager



POSITION GOALS

Set up Standard Operating Procedures for all soft services activities and ensure compliance at site.

Must be able to recognize system shortcomings and respond to operational and emergency situations.

Ensure client SLA & KPI achieved with highest level of customer satisfaction.

Appropriate checks and control measures for all vendor staff activity and tracking mechanism



DUTIES AND RESPONSIBILITIES

Ensure Deep cleaning activities are undertaken in accordance with the schedule.

Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations.

Ensure all the Helpdesk tickets are tracked and closed within SLA to achieve the client satisfaction scores.

Provide training to on-site teams on equipment procedures and implementation.

Support service delivery teams on equipment maintenance and upkeep.

Conduct regular audits to ensure that the procedures are being followed and updated as required.

Ensure and coordinate for adequate material availability and to maintain the stores to keep inventories of all HK materials without any interruptions.

Ensure compliance with statutory regulations on fire, health, and safety standards.

Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment.

Maintain equipment database for site and have proper inventory management for the materials.

Prepare / provide input to the site monthly report to be submitted to client



EMPLOYEE SPECIFICATIONS

KEY COMPETENCIES Territory qualifications in property, building or facilities management required.

Excellent people skills and ability to interact with a wide range of client staff and demands.

Demonstrated experience with tendering and service improvement initiatives required.

Knowledge on basic safety standards at workplace and eye for details to bring in improved standards on cleaning activities.

Knowledge of Strong PC literacy and proven to manage daily activities using various systems.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.