Job Description

Supervise and manage day-to-day housekeeping and soft service operations. Ensure 100% manpower availability in each shift with proper reliever/replacement arrangements. Handle staff-related matters including grievances, complaints, uniforms, ID cards, and employee welfare. Act as the key coordinator between site staff, management, and clients.

Conduct initial client meetings for requirement gathering, scope understanding, and service expectations.

Maintain regular client meetings for updates, feedback, and issue resolution.

Submit attendance, invoices, and site reports on time. Share attendance reports, client feedback reports, and training reports duly signed by clients. Train new joiners and ensure training compliance with employee undertakings. Evaluate staff performance and collect client feedback to ensure service quality. Liaise with local authorities and government bodies when required. Ensure safety standards, grooming standards, and SOP implementation at the site. Maintain checklists, logs, and all site documentation properly.

Key Skills & Competencies :

Strong team management and leadership skills. Good communication and client-handling abilities. Ability to conduct client meetings professionally and address concerns promptly. Problem-solving approach with focus on service delivery. Knowledge of housekeeping and facility management operations.

Qualifications :

Graduate or Diploma (any discipline). Minimum 2-4 years of experience in facility/housekeeping operations or client-site management.

For any queries, call us at: +91 7894576741

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

How many manpower you have handled at current organization ? What is your Current Salary ?
Experience:

Facilities management: 2 years (Required)
Work Location: In person