Job Description

Key Responsibilities :

Supervise and manage day-to-day housekeeping and soft service operations. Ensure 100% manpower availability in each shift with proper reliever/replacement arrangements. Handle staff-related matters including grievances, complaints, uniforms, and welfare. Act as the key coordinator between site staff, management, and clients. Submit attendance, invoices, and site reports on time. Share attendance reports, client feedback reports, and training reports duly signed by clients. Train new joiners and ensure training compliance with employee undertakings. Evaluate staff performance and gather client feedback to ensure service quality. Liaise with local authorities and government bodies when required.

Key Skills & Competencies :

Strong team management and leadership skills. Good communication and client-handling abilities. Problem-solving approach with focus on service delivery. Knowledge of housekeeping and facility management operations. Proficiency in MS Office and report management.

Qualifications :

Graduate/ Diploma Minimum 2-4 years of experience in facility/housekeeping operations or client-site management.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance
Work Location: In person