Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Roles & Responsibilities

Should possess detailed information about the company, facility, policy and the procedures.

Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners.

Obtains list of the events and requests from the helpdesk daily. Prioritize and delegate the work accordingly.

Manage the pest control operations and services.

Coordinate with pest control service providers/vendors to ensure timely and effective execution of pest control activities.

Compliance and policies:

Ensure compliance with relevant regulations, guidelines, and internal policies pertaining to pest control and hygiene.

Pest control planning:

Develop and implement pest control plans and strategies.

Quality control:

Monitor the quality and effectiveness of pest control services provided by vendors, conducting inspections and audits as needed.

Maintain accurate records of pest control activities, service schedules, reports, and documentation, and provide timely updates to relevant stakeholders.

Training and awareness session regarding pest control best practices, prevention measures, and reporting procedures.

Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness.

Maintain clear and efficient communication and coordination with all the departments.

Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc.

Schedules deep cleaning of all meeting rooms and workstation on periodic basis including.

Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner.

Investigate concerns regarding housekeeping service or equipment and take corrective action.

Provides support to the facility manger in operations by staff training, coaching, counselling's and enforcing to the standard operating procedures.

Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received.

Provide with all sorts of reports/ data after validation as required.

Assists in controlling the expenses and provide cost effective solutions.

Manages the deployment as per schedule, highlight all absenteeism.

Maintain high quality of housekeeping standards external/public area.

Co-ordinate with vendors eg:

Interior plant maintenance, facade, garden for services.

Attend to any user complaints and take service recovery measures if required.

Maintains the record for repair and periodic maintenance of cleaning equipment.

Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals.

Select, staff, recruit, hire, and train qualified housekeeping candidates.

Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.

Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.

Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations.

Must be able to work in multiple shifts and timings.

Be multitasking and able to deliver the results as desired within timelines.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.