Job Description

Job Summary:

The Facility Executive - Soft Services is responsible for managing and overseeing the delivery of non-technical facility services, ensuring a clean, safe, secure, and comfortable working environment. This includes managing housekeeping, security, front office, pest control, landscaping, pantry, and related services. The role involves vendor coordination, quality assurance, service audits, and compliance with hygiene and safety standards.

Key Responsibilities:

1.

Housekeeping & Janitorial Services

Supervise daily cleaning activities across all areas (offices, common areas, restrooms, etc.). Ensure proper deployment and rotation of housekeeping staff. Conduct periodic cleanliness audits and implement corrective actions. Monitor usage and inventory of cleaning supplies and equipment.
2.

Security Services

Coordinate with security personnel/vendors to ensure adequate coverage. Oversee access control, visitor management, and CCTV operations. Conduct regular security audits and incident drills.
3.

Pest Control & Waste Management

Schedule and monitor pest control activities. Ensure proper segregation and disposal of waste as per compliance norms. Maintain MSDS and safety standards related to cleaning chemicals.
4.

Front Office & Reception

Supervise receptionists and front desk operations. Ensure proper handling of visitors, couriers, and phone calls. Maintain a professional and welcoming environment at the front office.
5.

Vendor & Staff Management

Manage and coordinate with third-party service providers. Verify attendance, manage service-level agreements (SLAs), and ensure quality delivery. Train and orient soft service staff regularly.
6.

Health, Safety & Compliance

Ensure adherence to hygiene, fire safety protocols. Maintain documentation for audits and inspections.

Qualifications & Skills:

Graduate in any discipline; diploma in facility or hospitality management is a plus. 2-5 years of experience in soft services/facility operations. Strong interpersonal and people management skills. Proficient in MS Office and facility checklists/audit tools.
Job Type: Permanent

Pay: ₹40,000.00 - ₹44,000.00 per month

Work Location: In person