Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facility Executive - Soft Service
Work Dynamics
At JLL, we value what makes you unique, and were committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether youre looking to move up, broaden your experience or deepen your expertise.
What this job involves:
Leading daily property operations
Are you a seasoned facilities expert with solid leadership skills? Working with a team,
youll manage the daily client activities for the assigned property or facility. Likewise, you
will implement building procedures and performance measures and ease the path for
compliance with these. Youll also boost on-site operations by promoting best practices
and developing better processes. On top of these, youll be at the helm of property safety
by encouraging adherence to health and safety standards.
Getting the clients thumbs up
Youll be working frequently with clients thats why youll need to build strong
relationships with them. Youll be expected to proactively make sure that the clients
expectations are always met. Youll also serve as the main point of contact for any
facilities-related concerns.
Keeping an eye on contracts and the budget
Do you have a proven track record in finance management? In this role, you will take
charge of the sites budget, accounting and financial operations. Youll also coordinate
with vendors and suppliers to ensure that they comply with the procurement processes
and deliver quality work practices according to the contract and budget.
Fostering teamwork and excellence
Teamwork has always been our secret recipe for success, and the ideal candidate should
stand up for this core value. As the person in charge, you will support our peoples growth
and development through training and coaching sessions. Youll also uphold a culture
that thrives on collaboration, cooperation and performance excellence. Furthermore,
youll ensure that the team is constantly motivated, and that trust and work ethics prevail
among members.
Key Responsibilities:

• Should possess detailed information about the company, facility, policy and the procedures.
• Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners.
• Obtains list of the events and requests from the helpdesk daily. Prioritize and delegate the work accordingly.
• Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness.
• Maintain clear and efficient communication and coordination with all the departments.
• Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc.
• Schedules deep cleaning of all meeting rooms and workstation on periodic basis including.
• Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner.
• Investigate concerns regarding housekeeping service or equipment and take corrective action.
• Provides support to the facility manger in operations by staff training, coaching, counsellings and enforcing to the standard operating procedures.
• Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received.
• Provide with all sorts of reports/ data after validation as required.
• Assists in controlling the expenses and provide cost effective solutions.
• Manages the deployment as per schedule, highlight all absenteeism.
• Maintain high quality of housekeeping standards external/public area.
• Co-ordinate with vendors eg: Pest control, fa\xc3\xa7ade, garden for services.
• Attend to any user complaints and take service recovery measures if required.
• Maintains the record for repair and periodic maintenance of cleaning equipment.
• Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals.
• Select, staff, recruit, hire, and train qualified housekeeping candidates.
• Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
• Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
• Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations.
• Must be able to work in multiple shifts and timings.
• Be multitasking and able to deliver the results as desired within timelines.

Sound like the job youre looking for? Before you apply, its also worth knowing what we are looking for:

• Any Degree with experience in Soft service management.
• 4-5 years of experience in development, implement and maintaining Technical Operation in IT/MNC
• Good written and spoken communication skills
• Ability to multi-task and efficiently track implementation at remote locations through identified SPOCs
• Program management skills

What you can expect from us
Youll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you.
Location:
On-site -Hyderabad, TS
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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