JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facilities Officer
Account Management \xe2\x80\x93 Work Dynamics

What this job involves

Bringing enhanced comfort and efficiency to the office
How can you help make employees and visitors alike love our office? You\xe2\x80\x99ll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you\xe2\x80\x99ll do to spruce up the office.

You\xe2\x80\x99ll keep an eye out for potential emergencies and carry out steps for managing such situations. You\xe2\x80\x99ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.

Blending security and hospitality
How important is security to you? Security is a tall order and calls for an all-hands-on-deck approach. As such, we are always on the lookout for people for whom attention to security details comes naturally. In this role, you\xe2\x80\x99ll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs. You\xe2\x80\x99ll oversee visitor access\xe2\x80\x94clients, contractors, vendors\xe2\x80\x94and maintain logs and filing work of such information on a regular basis. You\xe2\x80\x99ll not only be the \xe2\x80\x9cgatekeeper,\xe2\x80\x9d but also the \xe2\x80\x9cface of JLL,\xe2\x80\x9d acting as a back-up receptionist as needed.

As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you\xe2\x80\x99ll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard.

Keeping stakeholders engaged
Every business aims for client satisfaction\xe2\x80\x94but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders\xe2\x80\x94management, clients, vendors, landlords\xe2\x80\x94we\xe2\x80\x99ll be more than happy to work with you. Because in this role, you\xe2\x80\x99ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder\xe2\x80\x99s needs.

Sound like you? To apply, you need to be:
Smart
Do you have more than two years\xe2\x80\x99 experience in facilities management? Are you driven by service excellence? Are you knowledgeable in budgeting and facilities security? We\xe2\x80\x99d love to speak with you!

Articulate
Excellent communication skills are vital\xe2\x80\x94both spoken and written\xe2\x80\x94as we\xe2\x80\x99ll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. And if you know both the English and Chinese languages, that would be super! If you think you possess all these, then let\xe2\x80\x99s work together and explore opportunities.

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.