Job Description

Job Title: Supervisor - Housekeeping & Security Operations
Location: Varachha, Surat
Department: Operations
Employment Type: Full-time
Job Summary:
We are looking for an experienced Supervisor to oversee and manage the Housekeeping and Security teams at our multi-speciality hospital located in Varachha, Surat. The ideal candidate will be responsible for ensuring that both the housekeeping and security operations run smoothly, maintaining a clean, safe, and secure environment for patients, staff, and visitors. The Supervisor will monitor daily activities, manage the staff, and ensure that all standards and protocols are followed effectively.
Key Responsibilities:
Housekeeping Operations:

• Supervise and manage the housekeeping team to ensure all hospital areas are clean, sanitized, and maintained as per hygiene standards.
• Create and manage cleaning schedules for wards, common areas, operating rooms, and other facilities within the hospital.
• Conduct regular inspections to ensure that the housekeeping team is maintaining cleanliness, tidiness, and compliance with health and safety regulations.
• Manage housekeeping supplies and ensure that stock levels are adequate for daily operations.
• Train housekeeping staff on proper cleaning techniques, the use of cleaning equipment, and safety protocols.
• Address any housekeeping-related complaints or concerns from patients, staff, or visitors promptly.

Security Operations:

• Supervise the security team to ensure the safety and security of the hospital premises.
• Develop and implement security protocols to prevent unauthorized access, theft, or breaches.
• Create duty rosters for the security team, ensuring 24/7 coverage of key hospital areas.
• Coordinate with the security team to monitor CCTV surveillance, entry/exit points, and emergency response measures.
• Handle any security incidents or emergencies promptly and report them to the appropriate authorities.
• Ensure that the security staff is trained in emergency protocols, including fire safety, evacuation, and disaster management.

Team Management:

• Lead, motivate, and monitor the performance of both housekeeping and security teams.
• Conduct regular staff meetings to address concerns, give feedback, and update the team on any new protocols.
• Coordinate staffing needs, including recruitment, training, and scheduling shifts for housekeeping and security personnel.
• Maintain discipline and ensure all staff adhere to hospital policies and procedures.

Coordination & Reporting:

• Coordinate with other hospital departments (nursing, admin, etc.) to ensure the smooth operation of housekeeping and security activities.
• Prepare and submit daily/weekly/monthly reports on housekeeping and security performance, incidents, and needs to the Administrative Manager.
• Ensure compliance with legal and hospital regulations regarding both housekeeping and security operations.

Key Qualifications:

• Experience:
• Minimum of 3-5 years of experience in supervising housekeeping and/or security operations, preferably in a hospital or healthcare setting.
• Education:
• Bachelor\'s degree or diploma in Hospital Administration, Facilities Management, Security Management, or a related field.
• Skills:
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Knowledge of hospital safety and hygiene standards.
• Ability to handle emergencies calmly and efficiently.
• Proficiency in creating and managing duty rosters.
• Good communication skills in Gujarati, Hindi, and English.

Preferred Qualifications:

• Experience with hospital housekeeping protocols, security surveillance systems, and emergency response procedures.
• Familiarity with cleaning equipment, chemicals, and security technologies.
• Certification in Occupational Health and Safety (OHS) or Security Management is a plus.

Why Join Us?
Becoming a part of our multi-speciality hospital team means contributing to the safety, comfort, and well-being of our patients and staff. As a Supervisor, you will play a key role in ensuring that the hospital environment remains clean, secure, and well-maintained, which is critical to our overall healthcare delivery.