Facebook & Instagram Ads Specialist / Client Support Manager

Year    MH, IN, India

Job Description

We are a fast-growing digital marketing agency looking for a

Facebook & Instagram Ads Specialist

who can not only manage and optimize ad campaigns but also confidently

handle client queries, issues, and communication related to Meta ads

.

This role is perfect for someone who understands Meta Ads deeply and can explain performance, troubleshoot problems, and keep clients satisfied.

Key Responsibilities:



Facebook & Instagram Ads Management



Create, manage, and optimize Facebook & Instagram ad campaigns Monitor performance metrics (CPL, CPA, ROAS, CTR, CPM, etc.) Perform A/B testing on creatives, audiences, and ad copies Scale winning campaigns and troubleshoot underperforming ads

Client Support & Communication



Handle client questions related to ad performance, leads, and account issues Explain results and strategy in simple, non-technical language Resolve issues related to ads rejection, delivery, billing, or lead quality Maintain strong relationships by providing timely updates and solutions

Strategy & Reporting



Develop advertising strategies based on client goals Prepare weekly/monthly performance reports Coordinate with creative and copy teams for better results

Required Skills & Qualifications:



Proven experience with

Facebook & Instagram Ads (Meta Ads Manager)

Strong understanding of targeting, retargeting, and lookalike audiences Experience handling

client communication and problem-solving

Knowledge of lead generation campaigns and funnels Ability to analyze data and optimize campaigns for better ROI Excellent English communication (written & verbal) Ability to work independently and meet deadlines

Preferred:



Experience working with agencies Knowledge of CRM tools and lead tracking Experience in service-based or local business advertising

Who Should Apply:



If you are confident in Meta Ads, enjoy solving client problems, and want to grow with a performance-focused agency, we'd love to hear from you.

Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Application Question(s):

Are you willing to work on night shift?
Work Location: In person

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Job Detail

  • Job Id
    JD4942451
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year