As part of our EY-Assurance Team, the role requires the incumbent to proactively develop relationships with the global EY teams serving these engagements and supervise the delivery of GDS engagement management support activities.
The opportunity We\xe2\x80\x99re looking for the incumbents who are responsible to coach, mentor and develop a strong team, manage utilization and grow the depth and breadth of our support to the organization\xe2\x80\x99s priority engagements.
Your key responsibilities

• Champion and lead the global, priority accounts for the designated region
• Contribute and add value to complex engagement (expected to do chargeable work execution or review)
• Perform review on an ongoing basis and take corrective steps where necessary or make incremental improvements
• Develop working relationship with the Assurance team Senior or Assistant Manager to ensure effective integration between teams
• Coordination, supervision, and development of a growing team of AMSs (Associates and Senior Associates)
• To facilitate establishment of new work from project initiation to business-as-usual stage
• Team development, including mentoring, counseling and team building
• Responsible for quality control, review of the team\xe2\x80\x99s work, and ensuring overall adherence to turnaround time
• Ensuring all protocol-related documents are up-to-date and being followed by the respective teams. E.g. Portfolio allocation, VOC, etc.
• Act as an owner of all process-related documents and ensure that they are up-to-date,
• Facilitating knowledge sharing
• Proactively escalate any major delays in service delivery and suggest effective and feasible solutions
• Conduct monthly meetings with counselees and send minutes of the meetings to reporting managers of counselees
• Relationship building with the engagement team
• Manage attrition in the team
• Drive quality culture and promote process improvements in the team
• Assist in hiring, documentation, training and other related aspects
• Contribute to the culture of the broader team

Skills and attributes for success

• Excellent communication, presentation, interpersonal and facilitation skills
• Strong computer skills, viz. proficiency in Microsoft Word, PowerPoint, Excel, MS Outlook and Internet.
• Proactive, organized and self-sufficient with the ability to prioritize work and multitask
• Analyze complex or unusual problems and deliver insightful and pragmatic solutions
• Strong organizational and management skills with ability to delegate work effectively
• Excellent people skills with the ability to promote teamwork and lead and motivate a group of 10-15 team members
• Ability to effectively summarize and conclude work, applying appropriate documentation standards
• Ability to pay attention to details and meet tight deadlines, ensuring that high-quality work is done consistently

To qualify for the role, you must have 6-8 years of overall work experience with over 3 years of demonstrated experience in process management and project management (MBA or Certified PMP preferred) and over 3 years of experience in people management.
Ideally, you\xe2\x80\x99ll also have

• Interest in business and commerciality.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team of 7200 + professionals, in the only integrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations \xe2\x80\x93 Argentina, China, India, the Philippines, Poland and the UK \xe2\x80\x93 and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We\xe2\x80\x99ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You\xe2\x80\x99ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We\xe2\x80\x99ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We\xe2\x80\x99ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You\xe2\x80\x99ll be embraced for who you are and empowered to use your voice to help others find theirs.

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