Handle customer-related processes and ensure accurate and timely processing of all orders.
Execute the contract review process for customer purchase orders (PO) and coordinate with Production, Purchase, and QC departments as required.
Responsible for sending PO confirmations to customers.
Manage customer communication--from receiving requirements to addressing and resolving complaints.
Oversee all activities related to the Sales function.
Ensure monthly order booking targets are achieved as per process measurable parameters.
Review new product enquiries for feasibility as per internal contract review procedures.
Handle quotation proposals and follow up for payment recovery.
Determine customer requirements, review updates/changes in requirements, and ensure alignment with internal teams.
Possess understanding of risk management, risk assessment, and contingency planning.
Prepare and obtain approval for export-related documentation.
Arrange transportation facilities for export/import shipments by air and sea.
PART B
Review customer PO as per contract requirements and coordinate with Production, QC, and Purchase departments to ensure timely delivery.
Prepare quotations as per customer enquiries.
Job Type: Full-time
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
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