Job Description

To manage all documentation and compliance processes related to international shipments, ensuring timely, accurate, and regulation-compliant exports with seamless coordination between internal teams, freight forwarders, banks, and customs authorities.

Key Responsibilities & KPIs

Responsibility Area

KPI / Performance Measure

Preparation of Export Documents

100% accuracy in invoices, packing lists, BL, COO, and shipping instructions

Coordination with CHA & Forwarders

100% timely dispatch of documents to CHA/freight forwarder

Customs & Bank Compliance

Zero non-compliance notices; timely submission of AD Code, LUT, etc.

Shipping Schedule Management

100% shipment dispatch on or before agreed ETA

Pre- & Post-Shipment Documentation

All documents completed and submitted within 3 days of shipment

LC / Bank Document Handling

Zero document rejection by bank under LC

MIS Reporting

Weekly export report submitted every Monday by 11:00 AM

Core Competencies & Skills

Competency

Expected Behavior

Export Process Knowledge

Understands export cycle, INCOTERMS, and documentation

Attention to Detail

Zero errors in HS codes, description, value, currency, etc.

Tally/ERP/Excel Proficiency

Manages export data and shipping documents efficiently

Coordination Skills

Smooth communication with CHA, shipping lines, and internal sales/ops

Documentation Accuracy

All documents match LC/Purchase Order terms

Time Management

Works under pressure, prioritizes tight shipping deadlines

Education & Experience

Graduate (preferably in Commerce/Logistics/International Trade) 2-4 years of experience in export documentation in a manufacturing or export house Knowledge of

DGFT procedures, LC documentation, customs clearance, and EXIM policies

Monthly KPI Dashboard Example

Metric

Target

Actual

Shipment documents dispatched on time

100%

LC documentation rejection rate

0%

Delay in CHA/forwarder coordination

<2 incidents/month

Weekly MIS submission

100% on time

Job Types: Full-time, Permanent

Pay: ?24,000.00 - ?32,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Provident Fund
Work Location: In person