Job Description

Key Responsibilities:

Documentation & Compliance:

Prepare and manage all export documentation including commercial invoices, packing lists, shipping instructions, and certificates of origin.

Ensure compliance with international shipping regulations, INCOTERMS, and customer requirements.

Liaise with customs brokers, freight forwarders, and regulatory agencies to ensure timely clearance and dispatch of goods.

Logistics Coordination:

Schedule and coordinate shipments via air, sea, or land depending on client requirements.

Track shipments and update customers and internal teams on order status.

Handle any issues or delays in shipments and provide proactive solutions.

Customer & Internal Communication:

Serve as the point of contact for international customers regarding shipping details, documentation, and delivery schedules.

Work closely with the sales, warehouse, and production teams to ensure timely fulfillment of export orders.

Resolve customer complaints related to shipping and export processes.

Record Keeping & Reporting:

Maintain accurate records of all export transactions and shipping documents.

Monitor and report on shipping costs, timelines, and other logistics KPIs.

Assist in audit processes and ensure documentation readiness for government inspections.

Qualifications:

Bachelor's degree

2-4 years of experience in export documentation and billing.

Proficiency in MS Excel, Tally, ERP systems, or other accounting software.

Strong knowledge of export procedures.

Preferred Attributes:

Experience in working with export houses or manufacturing companies.

Understanding of LC (Letter of Credit), Bill of Lading, and related trade finance documents.

Ability to handle multiple tasks and meet tight deadlines.

Job Type: Full-time

Pay: ?23,000.00 - ?26,000.00 per month

Schedule:

Day shift
Work Location: In person