Job Description

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Job Title:

Expert, Digital Workspace Engineer

Experience: 8 - 10 years

Location: Bengaluru

Responsibilities

What will you do

This position will participate in support and implementation of Microsoft 365 solutions, primarily email solutions. This position will support end users during the deployment of new solutions. Through engagement of all stakeholders, with strong communication skills, this role will work with technical and project resources, to evaluate, deliver, and support IT solutions.


Participate in evaluating technical solutions and collaborate with other teams to implement solutions on the Microsoft 365 Platform.

Collaborate with team members, business partners and other stakeholders to review and refine use cases. Use analytic skills to interpret complex information and generate reports Self-starter who actively participates in problem resolution; setting priorities when appropriate and escalating issues to vendors when needed. Assist with production planning and deployment. Assist clients with ongoing support for applications. Gather User support data and develop reports. Conduct discovery sessions and assist business partners for new integrations.

What skills and capabilities will make you successful

A bachelor's degree from an accredited college or university with overall 8 to 10 years of experience in below technologies with 8+ years of relevant experience:



Medium/Advanced knowledge of Active Directory and Azure Active Directory. Microsoft 365 - Exchange Online Migration/ Implementation & Support. Perform Legal hold, eDiscovery of data across M365 suite. Thorough knowledge and troubleshooting of DNS related technologies and email security standards like SPF, DMARC and DKIM. Configure, maintain & troubleshoot email gateways and security (Proofpoint, Mimecast, Cisco Iron port, etc...) Better understanding of Active Directory, Azure Active Directory Connect, DNS, DHCP, group policy concepts. Better understanding of Azure conditional access policies, Azure log analytics with knowledge on Kusto Query Language (KQL) Querying transaction logs, audit and security logs to collaborate with security team for investigations. ITIL Process Knowledge. Certification is a benefit. Experience working with Microsoft 365 federated environments (Guest Access, B2B collaboration, etc.) Good knowledge of the Office suite. Advanced troubleshooting skills. Intermediate to advance knowledge of scripting for automation using PowerShell or Python. Intermediate to Advanced knowledge of other automation technologies like Microsoft Graph API, Logic Apps (Power Automate), Azure Automation, etc.

Excellent communication and customer service skills.


Excellent problem solving and analytical skills, the ability to hunt down a problem and find a solution.

What's In It For You

Opportunities to learn and work with the latest cloud and automation technologies. A collaborative environment that encourages innovation and continuous improvement. Potential for career growth in a forward-thinking, security-focused organization. Work alongside talented professionals dedicated to maintaining robust, secure IT environments.

Who will you report to

This position reports to the General Manager, who is responsible for the operation and delivery of the messaging environment at Schneider. The role includes coordinating with stakeholders such as Business Relationship Managers (BRM), Digital Security Leaders (DRL), the security operations team, and regional security information officers to ensure the environment remains current and secure.


About Our Company:

Looking to make an IMPACT with your career

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.


IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.


We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.


Become an IMPACT Maker with Schneider Electric - apply today!


EUR36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World's most sustainable corporations



You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here



Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.