Job Description

Join our "Customs Team" at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!

Job Title:

Expert- Business support


Job Grade -L

Job Location:

Chennai


Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the "Top 20 most admired Shared Services Organizations in 2022" by the independent global Shared Services & Outsourcing Network (SSON).


We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.


In this role, you will have the opportunity to provide best-in-class service within the Customs service line, supporting our DGFF regions and countries across the globe. The role will involve comprehensive training to proficiently perform a range of activities, including file opening, document management, supporting shipment details, processing customs entry such as registration and invoice declaration, managing invoice and costing, handling customs data validation and enrichment, and offering global customer support.

Key Responsibilities:

Candidate should have minimum of 5+ yrs of Qlik Sense tool experience Design and Develop Business Intelligence Dashboards/Reports using QlikSense tool. Should be good at Data transformations, Data Modelling and Data visualization layers. Performance tuning of existing QlikSense applications and utilize the best practices to develop Dashboards/Reports. Experience in web development (HTML, CSS, Javascript) along with Qlik reporting is preferred. Hands on experience on NPrinting, ODAG and Dynamic views to handle reporting for large data sets Candidate should have good knowledge on JavaScript programming language, Hyper Text Markup Language (HTML) and Cascading Style Sheets (CSS) to develop Qlik Mashup applications. Analyse and provide solutions to improve the data model design for existing Qlik applications where the user experience rating is lesser. Good Understanding in QMC, add on skills in MS Fabric / Power BI is good to have (not a must)

Apply now and embark on an exciting journey with us! We offer:

We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture
By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.