Job Description

Handle bulk and lateral hiring for BPO, KPO, and call center operations Manage end-to-end recruitment for voice, non-voice, chat, and back-office processes Coordinate closely with operations and workforce teams to understand manpower needs Source candidates through job portals, walk-ins, referrals, and campus drives Screen resumes and conduct initial HR and telephonic interviews Assess candidates on communication skills, process fit, shift flexibility, and compliance requirements Schedule interviews, assessments, and voice tests as per process standards Manage offer generation, salary discussions, and joining confirmation Ensure timely documentation, background verification, and joining formalities Maintain recruitment trackers, daily hiring MIS, and attrition data Support on boarding, induction, and handover to operations teams Meet daily, weekly, and monthly hiring targets under tight timelines Coordinate with vendors and consultants for bulk hiring requirements Ensure adherence to BPO policies, labor laws, and company guidelines Maintain confidentiality of candidate and organizational information
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person