Job Description

We are currently seeking a personable and efficient individual to join our team as a Front Desk Executive for our esteemed student visa consultancy firm. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for those seeking our consultancy services. Your responsibilities will involve managing front desk operations, addressing inquiries, and facilitating the smooth flow of communication within the organization.

Responsibilities:

Client Reception:

Greet clients and visitors in a friendly and professional manner. Create a welcoming environment and provide initial assistance to clients arriving at the consultancy office.

Inquiry Handling:

Answer incoming calls, emails, and in-person inquiries promptly and professionally. Direct inquiries to the appropriate team members or departments for further assistance.

Appointment Scheduling:

Schedule appointments for client consultations with Country Counselors and other relevant staff members. Maintain an organized and efficient appointment calendar.

Document Collection:

Collect and verify necessary documents from clients for visa application processes. Ensure that all required paperwork is complete and accurately filed.

Information Dissemination:

Provide accurate and up-to-date information to clients regarding our services, visa application procedures, and other relevant details. Distribute informational brochures and materials as needed.

Office Administration:

Assist in general office administrative tasks, such as managing office supplies, coordinating courier services, and maintaining a tidy reception area.

Communication Liaison:

Act as a liaison between clients and internal teams, facilitating clear and efficient communication. Relay messages and information to the appropriate personnel in a timely manner.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person