Job Description

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Job Title: Experience Researcher
Location: Pune
Experience: 2-3 Years
Employment Type: Full-Time
Job Overview:
We are seeking a Design Researcher who can go beyond gathering data to reveal deep human insights that drive design, innovation, and strategic decisions. The ideal candidate is curious, analytical, and empathetic - skilled in both primary and secondary research - and capable of transforming complex findings into clear, actionable design opportunities that influence business direction.
Key ResponsibilitiesPlan and conduct end-to-end primary research - including interviews, contextual inquiries, ethnographic studies, and usability evaluations - to understand user behaviors and motivations Perform rigorous secondary research across multiple sources to identify industry trends, emerging technologies, and best practices Synthesize qualitative and quantitative inputs into compelling insights, frameworks, personas, experience principles, and opportunity maps Partner closely with designers, product managers, and business stakeholders to align research insights with design and strategic goals Develop research reports, storytelling artifacts, and visual narratives that effectively communicate insights to diverse audiences Co-facilitate design sprints, ideation sessions, and co-creation workshops that translate research into tangible design outcomes Continuously advocate for the voice of the user throughout the product development and decision-making process

Key Skills & QualificationsExperience: 2-3 years of experience in design research, user research, or related roles Education: Bachelor's degree in design Research Skills: Proficient in conducting both primary (interviews, field studies) and secondary (desk-based) research Synthesis & Analysis: Ability to interpret data, identify patterns, and translate findings into actionable insights Communication: Strong verbal and written communication skills for presenting research outcomes Presentation Skills: Skilled at creating and delivering visually engaging presentations and reports Collaboration: Team player with the ability to work closely with designers, strategists, and stakeholders Tools: Familiarity with Miro, Figma, or similar tools for documentation and collaboration

Location:
DGS India - Pune - Kharadi EON Free Zone
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent