Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
ob Title: Experience Ambassador
Reports to: [Appropriate supervisor title]
Job Summary: The Experience Ambassador is responsible for creating exceptional experiences for guests, clients, or customers. This role focuses on ensuring high levels of satisfaction, addressing needs proactively, and embodying the company's values in every interaction.
Key Responsibilities:
Greet and welcome guests in a professional and friendly manner
Anticipate and respond to guest needs and requests promptly
Provide information about services, facilities, and local attractions
Manage guest inquiries and complaints, ensuring timely resolution
Collaborate with other departments to enhance guest experiences
Maintain a clean and organized environment
Assist with special events and programs as needed
Collect and act on guest feedback to improve services
Ensure compliance with safety and security procedures
Stay updated on company policies and offerings
Qualifications:
Bachelor's degree in Hospitality, Business, or related field (preferred)
Previous experience in customer service or hospitality (1-2 years)
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficiency in relevant computer systems and software
Fluency in English; additional languages are a plus
Key Competencies:
Customer service orientation
Problem-solving skills
Attention to detail
Adaptability and flexibility
Team player
Cultural sensitivity
Physical Requirements:
Ability to stand for extended periods
Location:
On-site -Bengaluru, KA
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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